Refund policy

Refunds

1. Refund Process:
   • Once your return is received and inspected, we will notify you via email of the approval or rejection of your refund.

• If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days.

1. Late or Missing Refunds:

   • If you haven’t received a refund yet, first check your bank account again.
   • Then contact your credit card company, as it may take some time before your refund is officially posted.
   • Next, contact your bank. There is often some processing time before a refund is posted.
   • If you’ve done all of this and you still have not received your refund yet, please contact us at [Your Email Address].

2. Sale Items:

   • Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

1. Eligibility for Exchanges:

   • We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at [Your Email Address] with your order number and details of the product defect or damage.

2. Exchange Process:

   • Once your exchange request is approved, we will provide instructions on how to return the defective or damaged item.
   • Upon receipt of the returned item, we will send out the replacement item at no additional cost to you.

Gifts

1. Gift Returns:
   • If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
   • If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver, and they will find out about your return.